Last Updated: November 2024
At Surge AI Trading (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, platform, and services (collectively, the “Services”).
By using Surge AI Trading, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Full name
Email address
Phone number (if provided)
Account login credentials
Payment or billing details (processed securely via third-party providers)
IP address
Browser type and device information
Operating system
Pages visited and time spent on the platform
Trading preferences and platform activity
We use cookies and similar technologies to improve user experience, analyze performance, and enhance platform functionality.
You may disable cookies through your browser settings, though some features may not function properly.
We use collected information to:
Create and manage user accounts
Provide and improve our services
Process payments and subscriptions
Deliver platform features, analytics, and updates
Communicate with users regarding accounts or support
Enhance security and prevent fraud
Comply with legal and regulatory obligations
We do not sell or rent your personal data.
Where applicable, we process personal data based on:
Your consent
Performance of a contract (providing our services)
Legal obligations
Legitimate business interests (security, analytics, platform improvement)
We may share limited information with trusted third parties, including:
Payment processors
Hosting and infrastructure providers
Analytics and security services
All third parties are required to maintain appropriate data protection and confidentiality standards.
We do not share your data for advertising resale or unauthorized purposes.
We implement industry-standard security measures, including:
Encrypted data transmission
Secure servers and access controls
Regular monitoring and updates
While no system is 100% secure, we take reasonable steps to protect your data against unauthorized access, loss, or misuse.
We retain personal data only for as long as necessary to:
Provide our services
Meet legal, regulatory, or contractual obligations
Resolve disputes or enforce agreements
When no longer required, data is securely deleted or anonymized.
Depending on your jurisdiction, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise these rights, contact us using the details below.
Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before providing personal information.
Surge AI Trading is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
Your information may be processed or stored in countries outside your country of residence. We take steps to ensure appropriate safeguards are in place for international data transfers.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the Services after changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: support@surgeaitrading.com
Website: Surge AI Trading